If your keys are locked inside the car, do not attempt to break a window or force a door — you will cause expensive damage and may trigger the airbag system. A professional automotive locksmith can open most vehicles in 5–15 minutes using specialised non-destructive tools. If you have lost your keys entirely, a mobile locksmith can cut and program a new key on-site for most makes and models.
What to do right now
- 1
Check all doors and the boot
Try every door handle and the boot or tailgate. On some vehicles, the boot can be opened separately and you may be able to access the cabin through the rear seats. Check if any window is slightly open.
- 2
Check for roadside assistance coverage
If you have NRMA, RACV, RACQ, RAC, RAA, or similar roadside assistance, they may be able to unlock your car for free or at reduced cost. Check your membership card or app. Some car insurance policies also include roadside assistance for lockouts.
- 3
Call an automotive locksmith
If you do not have roadside cover or need a replacement key, call a 24/7 automotive locksmith through Urgent Locksmith. Provide your vehicle make, model, year, and location. Ask for an upfront quote including any after-hours surcharge.
- 4
Stay with your vehicle
Remain near your car while waiting for the locksmith, especially at night or in an unfamiliar area. If you feel unsafe, wait in a nearby shop or well-lit area and let the locksmith know where to find you.
When to call an emergency locksmith
- ⚠️Keys are locked inside the car and you have no spare
- ⚠️You have lost your car keys entirely and need a replacement cut and programmed
- ⚠️The key fob battery is dead and the manual key override does not work
- ⚠️Your key has snapped in the ignition or door lock
- ⚠️A child or pet is locked inside the car (call 000 first if there is heat risk)
- ⚠️Your car key is damaged or worn and will not turn the ignition
How much does it cost?
A standard car lockout (keys locked inside) costs $80–$180 during business hours and $120–$250 after hours. Cutting and programming a new transponder key costs $150–$450 depending on the vehicle make. Luxury and European vehicles often cost more due to specialised key systems. A basic non-transponder key costs $50–$120. Always get an upfront quote and ask whether the locksmith can handle your specific vehicle before they travel to you.