Being locked out of your office disrupts your business and costs you money for every minute you cannot access your premises. A commercial locksmith can typically attend within 30–45 minutes and get you back inside quickly. Commercial locks are often more complex than residential ones — including master key systems, access control, and high-security cylinders — so make sure you call a locksmith experienced with commercial locksmithing.
What to do right now
- 1
Check all possible entry points
Try all doors including fire exits, rear access, loading dock doors, and any secondary entrances. If your office is in a shared building, contact the building manager or security — they may have master access or a spare key.
- 2
Contact your building management
If you are in a commercial building, strata, or shared workspace, the building manager or security team may be able to provide access. Check your lease agreement for emergency contact numbers. Body corporate may also hold master keys.
- 3
Check for electronic access alternatives
If your office uses an electronic access system (keycard, fob, keypad), check if a colleague can remotely grant access, if there is a mobile app override, or if the access system has a mechanical key backup.
- 4
Call a commercial locksmith
Search Urgent Locksmith for a locksmith experienced with commercial premises. Mention the type of lock system (master key, restricted key, access control, etc.) so they bring appropriate tools and parts. Ask for an upfront quote.
When to call an emergency locksmith
- ⚠️You are locked out of your office or shop and cannot access any entry point
- ⚠️The office lock has broken or jammed and staff cannot enter
- ⚠️An employee has lost keys to the office and you need an emergency rekey
- ⚠️The electronic access system has failed and there is no mechanical backup
- ⚠️You need to change office locks urgently after a staff departure
- ⚠️A break-in has occurred and you need commercial lock replacement
How much does it cost?
Commercial lockout callouts range from $100 to $220 during business hours. After-hours commercial callouts cost $150 to $320. Commercial lock replacement costs $180–$500 per lock depending on the security level and system type. Master key system rekeying costs $100–$200 per lock. Electronic access system repairs vary widely — $150–$600 depending on the system. Restricted key system cylinders cost $150–$350 each. Always get a detailed quote for commercial work.